Tag: Settlement Workers in Schools

  • Text Free

    Description

    The TextFree app allows you to create a second phone number on your smartphone or computer that you can use instead of a personal number for calling or texting clients (in particular if you’re using a personal smartphone for work purposes). To send messages and make calls, you need to be connected to Wi-Fi or cellular-data networks.

    Note: because the app creates a “virtual phone number” some users have reported that WhatsApp may not recognize the phone number created by these apps. You can also Use A Landline Number to set up WhatsApp.

    Current known uses in the sector

    • You can use this number to set up other digital messaging apps that require phone/text verification, such as WhatsApp.
    • TextFree can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival to communicate effectively with Newcomers who prefer texting as a way to stay connected and informed.

    Video overview

    https://www.youtube.com/watch?v=OBvPi0RdMPA

    Pricing

    TextFree allows you to send and receive free texts and calls. Paid minutes are required for outbound calls to non-TextFree users. The free version includes ads in the app. TextFree also has a TextFree Plus Subscription with additional features.

    Ease of use & Accessibility

    The app is easy to use, but does not appear to have accessibility features.

    Mobile friendly

    TextFree is a smartphone app available on Android and iOS.

    Privacy/security features, including data security and message encryption

    TextFree is not a secure tool. You should take every reasonable measure to ensure that Newcomers are aware that they are not communicating through an entirely secure channel and to remind clients not to share personal information through these means.

    Always read app privacy practices and data access to ensure you are comfortable with the app. As well, they appear to sell user data. Find out more about their privacy policy and terms here.

    Multilingual capabilities

    TextFree’s interface is in English only. It is unclear if you can text using different language settings/alphabets.

    Additional resources

  • Texting (SMS/MMS)

    Description

    Short Message Service (SMS) and Multimedia Messaging Service (MMS), also commonly referred to as texting allow you to send text and multimedia (image, video, audio) messages using your cell phone. It’s the most common form of digital messaging.

    Current known uses in the sector

    • Communicating with clients for meeting scheduling, sending information and orientation materials, receiving texts from clients, etc.
    • Group texting – sending or broadcasting messages to a group of Newcomers
    • Texting (SMS/MMS) can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival to communicate effectively with Newcomers who prefer texting as a way to stay connected and informed.

    Video overview

    Pricing

    Free with a cell phone plan. Unlike most forms of digital messaging, text messages do not require data usage or phone minutes, although they sometimes require an additional texting plan or are capped by the number of texts that can be sent for free.

    Ease of use & Accessibility

    Very easy, commonly used. Also can use accessibility features of your phone, such as voice assistants/commands.

    Mobile friendly

    Based on mobile devices.

    Privacy/security features, including data security and message encryption

    Texting/SMS/MMS is not a secure method of communication. You should take every reasonable measure to ensure that Newcomers are aware that they are not communicating through an entirely secure channel and to remind clients not to share personal information through these means.

    Multilingual capabilities

    You can text in different languages, depending on the specific languages your phone supports.

    Additional resources

  • Text Me

    Description

    The TextMe app allows you to create a second phone number on your smartphone or computer that you can use instead of a personal number for calling or texting clients (in particular if you’re using a personal smartphone for work purposes). To send messages and make calls, you need to be connected to Wi-Fi or cellular-data networks.

    Note: because the app creates a “virtual phone number” some users have reported that WhatsApp may not recognize the phone number created by these apps. You can also Use A Landline Number to set up WhatsApp.

    Current known uses in the sector

    • You can use this number to set up other digital messaging apps that require phone/text verification, such as WhatsApp.
    • TextMe can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival to communicate effectively with Newcomers who prefer texting as a way to stay connected and informed.

    Video overview

    Pricing

    TextMe allows Canadian and U.S. users to send and receive free texts and calls. TextMe includes ads in the app.

    Ease of use & Accessibility

    The app is easy to use, but does not appear to have accessibility features.

    Mobile friendly

    TextMe is a smartphone app available on Android and iOS.

    Privacy/security features, including data security and message encryption

    TextMe is not a secure tool. You should take every reasonable measure to ensure that Newcomers are aware that they are not communicating through an entirely secure channel and to remind clients not to share personal information through these means.

    Always read app privacy practices and data access to ensure you are comfortable with the app.

    Multilingual capabilities

    Additional resources

  • Text+

    Description

    The Text+ app allows you to create a second phone number on your smartphone or computer that you can use instead of a personal number for calling or texting clients (in particular if you’re using a personal smartphone for work purposes). To send messages and make calls, you need to be connected to Wi-Fi or cellular-data networks.

    Note: because the app creates a “virtual phone number” some users have reported that WhatsApp may not recognize the phone number created by these apps. You can also Use A Landline Number to set up WhatsApp.

    Current known uses in the sector

    • You can use this number to set up other digital messaging apps that require phone/text verification, such as WhatsApp.
    • Text+ can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival to communicate effectively with Newcomers who prefer texting as a way to stay connected and informed.

    Video overview

    Pricing

    Text+ offers free SMS & MMS messaging to anyone in the US or Canada. Calls start at 2 cents/minute. Ads are used in the app.

    Ease of use & Accessibility

    The app is easy to use, but does not appear to have accessibility features.

    Mobile friendly

    Text+ is a smartphone app available on Android and iOS.

    Privacy/security features, including data security and message encryption

    Text+ is not a secure tool. They do provide safety and security advice and information here and they have a privacy policy that outlines how your data is used. You should take every reasonable measure to ensure that Newcomers are aware that they are not communicating through an entirely secure channel and to remind clients not to share personal information through these means.

    Always read app privacy practices and data access to ensure you are comfortable with the app.

    Multilingual capabilities

    Text+’s interface is in English only. It is unclear if you can text using different language settings/alphabets.

    Additional resources

  • TextNow

    Description

    The TextNow app allows you to create a second U.S. or Canadian phone number on your smartphone or computer that you can use instead of a personal number for calling or texting clients (in particular if you’re using a personal smartphone for work purposes). To send messages and make calls, you need to be connected to Wi-Fi or cellular-data networks.

    Note: because the app creates a “virtual phone number” some users have reported that WhatsApp may not recognize the phone number created by these apps. You can also Use A Landline Number to set up WhatsApp.

    Current known uses in the sector

    • You can use this number to set up other digital messaging apps that require phone/text verification, such as WhatsApp.
    • TextNow can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival to communicate effectively with Newcomers who prefer texting as a way to stay connected and informed.

    Video overview

    Pricing

    TextNow allows you to send and receive free texts and calls. The free version includes ads in the app. You can buy a subscription to remove ads.

    Ease of use & Accessibility

    The app is easy to use, but does not appear to have accessibility features.

    Mobile friendly

    TextNow is a smartphone app available on Android and iOS.

    Privacy/security features, including data security and message encryption

    TextNow adheres to the California Consumer Privacy Act, which includes the right to opt-out of the sale of your data.

    Multilingual capabilities

    TextNow’s interface is in English only. It is unclear if you can text using different language settings/alphabets.

    Additional resources

  • Facetime

    Description

    You can use Facetime to make one-on-one and group video and audio calls on your iPhone, iPad, or iPod touch.

    Current known uses in the sector

    • Facetime can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival as an alternative video conferencing and video meeting approach.

    Video overview

    https://www.youtube.com/watch?v=4s1vNywzw-Q

    Pricing

    Facetime is free.

    Ease of use & Accessibility

    Facetime is very easy to use. Apple has information about hearing accessibility features in iOS here. Android and Windows users can also join Facetime calls.

    Mobile friendly

    Privacy/security features, including data security and message encryption

    According to Apple, “The audio/video contents of FaceTime calls are protected by end-to-end encryption, so no one but the sender and receiver can access them.”

    Multilingual capabilities

    Not applicable.

    Additional resources

  • iMessage

    Description

    iMessage allows you to send texts, photos, videos, documents, and more to any iOS, iPadOS, macOS, or watchOS device with iMessage, or use it to send SMS and MMS messages. It’s the most common form of digital messaging between iPhones. iPhones can also use the messaging app to send SMS/MMS mesages.

    Current known uses in the sector

    • Communicating with clients for meeting scheduling, sending information and orientation materials, receiving texts from clients, etc.
    • Group texting – sending or broadcasting messages to a group of Newcomers
    • iMessage can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival to communicate effectively with Newcomers who prefer texting as a way to stay connected and informed.

    Video overview

    https://www.youtube.com/watch?v=KQ0iTFyONRg&list=PLIl2EzNYri0cslRUIjVxdc7MuZiVQ_7os&index=65

    Pricing

    Free with a cell phone data plan. To send iMessages, you need to be connected to Wi-Fi or cellular-data networks. SMS/Text messages do not require data usage or phone minutes, although they sometimes require an additional texting plan or are capped by the number of texts that can be sent for free.

    Ease of use & Accessibility

    Read this article about iPhone accessibility features.

    Mobile friendly

    iMessage is typically used as a mobile app on an iOS device, such as an iPhone.

    Privacy/security features, including data security and message encryption

    Messages sent using iMessage messages are always encrypted and appear in blue text bubbles. SMS/MMS messages aren’t encrypted and appear in green text bubbles on your device.

    Multilingual capabilities

    You can text in different languages, read how to add or remove a keyboard for another language on the iPhone here.

    Additional resources

  • Groups.io

    Description

    Groups.io is a privacy-focused group email list/web discussion tool. You can use announcement-only/broadcast, moderated, or restricted groups, or groups with other combinations of settings.

    Current known uses in the sector

    • Groups.io can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival as an group communication and discussion tool with clients and communities.

    Video overview

    Pricing

    Their free account allows for groups up to 100 members. Paid versions have more features, including additional collaboration tools (such as Polls, Calendar, Chat, Database, Photos, Files, Wiki).

    Ease of use & Accessibility

    Easy to set up and use. If accessed through email by group members, easy and accessible.

    Mobile friendly

    Most users will access through email after signing up. However, the site and additional tools/features can be accessed on any device through the web browser.

    Privacy/security features, including data security and message encryption

    Groups.io has customizable privacy settings.

    Multilingual capabilities

    Additional resources

  • Google Groups

    Description

    Google Groups is a group email list/web discussion tool. You can use announcement-only/broadcast, moderated, or restricted groups, or groups with other combinations of settings.

    Current known uses in the sector

    • Google Groups can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival as an group communication and discussion tool with clients and communities.

    Video overview

    Pricing

    Google Groups is free for personal/individual use. According to Google, “There are two versions of Groups – the free version for everyone, and a version for organizations (work, school, and so on). The tasks you can do and features you can access depend on which version you have. If you’re signed in with a work or school account, the tasks and features available to you are customized by your administrator.”

    Ease of use & Accessibility

    Easy to set up and use. If accessed through email by group members, easy and accessible.

    Mobile friendly

    Most users will access through email after signing up. However, the site and additional tools/features can be accessed on any device through the web browser.

    Privacy/security features, including data security and message encryption

    Google Groups has a variety of privacy settings that can be customized by Group owners/moderators.

    Multilingual capabilities

    You can choose different languages to be used for system-generated information such as notifications and email footers that come with each group email.

    Additional resources

  • Mailchimp

    Description

    Mailchimp is an email mailing list/newsletter tool you can use to manage mailing lists and create email marketing campaigns.

    Current known uses in the sector

    • Used mainly as an email newsletter tool for organization information, donation/fundraising, and marketing purposes.
    • Mailchimp can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival as an group communication and discussion tool with clients and communities.

    Video overview

    https://www.youtube.com/watch?v=RKcNRbeALN8

    Pricing

    Mailchimp has a free account that allows you to add 2000 email addresses and send up to 10,000 messages per month. They have a number of other paid plans with more features. Mailchimp offers a 15% discount to nonprofits and charities.

    Ease of use & Accessibility

    Mailchimp is easy to use and fairly intuitive for mailing list/newsletter creators. Mailchimp has a number of information articles and tutorials about accessibility.

    Mobile friendly

    Mailchimp is designed to be mobile-friendly, they also have mobile apps you can use to manage your account and send messages.

    Privacy/security features, including data security and message encryption

    Mailchimp Privacy FAQs – Learn about Mailchimp and Intuit privacy. Mailchimp Data Security and Privacy – Details on Mailchimp’s data security and privacy policy.

    Multilingual capabilities

    The Mailchimp web account – where you manage your audience and marketing content – is currently only available in English. However, their Guides & Tutorials are currently available in English, Spanish, French, Portuguese, and German. Find out more.

    You can use different languages in your email signup forms and messages. Find out more.

    Additional resources