Frontline Tech

Category: Sending Email

Common free email tools you can use, perhaps to create alternative email addresses for different use.

  • ProtonMail

    Description

    ProtonMail is an encrypted email service provider you can use to send secure emails.

    Current known uses in the sector

    • ProtonMail can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival to communicate securely over email with Newcomers and colleagues.

    Video overview

    https://www.youtube.com/watch?v=UPZSywi_uq0
    https://www.youtube.com/watch?v=o8dZTjggNRA

    Pricing

    ProtonMail has a free account and a number of paid options that come with additional features and storage space.

    Ease of use & Accessibility

    ProtonMail has an easy to use interface. They do not appear to have information about accessibility features.

    Mobile friendly

    ProtonMail has Android and iOS apps for mobile use.

    Privacy/security features, including data security and message encryption

    ProtonMail uses end-to-end encryption for messages, both stored and in transit. They do not have access to your messages. Read more about their privacy and security features.

    Multilingual capabilities

    You can change the language of your ProtonMail account.

    Additional resources

  • Gmail

    Description

    Gmail is Google’s email service. Gmail is free to use (with a paid option that offers more storage capability) and is included in the Google Workspace which offers discounted rates for nonprofits (including a free tier).

    Current known uses in the sector

    • Some sector organizations use Google Workspace, including Gmail, as their Office Suite and communication software.
    • Gmail can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival as a tool to communicate and share information with Newcomers.

    Video overview

    Pricing

    You can use Gmail with any free Google account. Google Workspace offers additional storage space and other features, and has discounted rates for nonprofits (including a free tier).

    Ease of use & Accessibility

    Easy to use, including on mobile browsers. Also has Android and iOS apps.

    Mobile friendly

    Mobile optimized.

    Privacy/security features, including data security and message encryption

    Google has useful information about Gmail security and privacy here.

    When creating a Google account, a valid name, email address, username, and password are required. It is also optional to provide a phone number to recover your account if the password is lost. Upon creation of your account, Google closely tracks your searches, bookmarks, and location services, among other data. These underlying data collection practices and Google’s sharing of your information with third parties make the use of Google tools for personal purposes less secure.

    Multilingual capabilities

    You can change the language you use in Gmail.

    Additional resources

  • Microsoft Outlook

    Description

    Microsoft Outlook is an email and calendar software tool.

    Current known uses in the sector

    • Outlook is a commonly used email software by many sector organizations.
    • Outlook can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival as a tool to communicate and share information with Newcomers.

    Video overview

    Pricing

    You can get a free version of Outlook. A premium version also comes as part of a Microsoft 365 subscription. Microsoft also has a Charity program which offers discounts.

    Ease of use & Accessibility

    Outlook is easy to use and familiar for many people. Microsoft has a number of accessibility features, such as voice-controlled navigation, support for multiple assistive devices.

    Mobile friendly

    Outlook is mobile friendly and available on Android, iOS, and Windows apps.

    Privacy/security features, including data security and message encryption

    Outlook has robust data security settings. However, Microsoft 365 Business Premium (Nonprofit Staff Pricing) appears to have more advanced security features according to Microsoft.

    Multilingual capabilities

    You can change Outlook’s language settings.

    Additional resources