Category: Texting from your computer

Free online tools you can use to send text messages to clients without using your phone.

  • TalkingPoints

    Description

    TalkingPoints is a multilingual texting tool primarily used for school-to-home/parents communication that incorporates automatic translation within the app. Organizations and staff communicate with families through SMS messaging.

    They can send and receive SMS messages with automatic translation, and also have curated SMS messages that can be sent to families. Messages can be send through the TalkingPoints website or app.

    Parents can opt to receive messages through Texting (SMS/MMS) or the TalkingPoints parent app. TalkingPoints has found greater parent engagement through the app than text messages. As well, attachments, such as videos, documents, etc., can be included within the app.

    Current known uses in the sector

    • TalkingPoints can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival as a messaging tool with clients and communities.

    Video overview

    Pricing

    TalkingPoints is free for teachers to use with up to 200 students, 5 classes. Administrative plans (schools & districts) have additional features and costs.

    Ease of use & Accessibility

    TalkingPoints is easy to use for administrators and teachers, as well as parents. They have extensive accessibility efforts and settings, including help to ensure messages are sent using plain language.

    Mobile friendly

    TalkingPoints is mobile based.

    Privacy/security features, including data security and message encryption

    TalkingPoints is compliant with major U.S. privacy laws and has strong data security policies and practices.

    Multilingual capabilities

    TalkingPoints offers message translation into over 100 languages.

    Additional resources

  • Newcomer.info

    Description

    Newcomer.info is a mass text-messaging tool created by ISSofBC to share information with refugee and immigrant newcomers. You can send broadcast messages, or messages that Newcomers can respond to.

    Current known uses in the sector

    • Newcomer.info can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival to communicate effectively with Newcomers who prefer texting as a way to stay connected and informed.

    Video overview

    Pricing

    You can test the tool and send 50 message for free. You can buy Newcomer.info credits to send messages depending on how many you want to send.

    Ease of use & Accessibility

    You can send a message from your computer through the Newcomer.info interface or on your own mobile device.

    Mobile friendly

    You can send a message from your computer or on your own mobile device.

    Privacy/security features, including data security and message encryption

    While texting is not a secure communications tool, Newcomer.info has a useful privacy policy you can review.

    You should take every reasonable measure to ensure that Newcomers are aware that they are not communicating through an entirely secure channel and to remind clients not to share personal information through these means.

    Multilingual capabilities

    You can send messages in different language settings/alphabets.

    Additional resources

  • WhatsApp

    Description

    WhatsApp lets you share text/voice/video messages, photos, videos, make voice calls, share attachments, such as documents, status updates, create groups (up to 256 members), and broadcast lists.

    Current known uses in the sector

    • WhatsApp is one of the most commonly used digital messaging apps in the sector.
    • WhatsApp can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival to communicate securely and effectively with Newcomers who prefer digital messaging as a way to stay connected and informed.

    Video overview

    Pricing

    WhatsApp is free.

    Ease of use & Accessibility

    Easy to use. WhatsApp has information about accessibility settings on its site.

    Mobile friendly

    WhatsApp is a mobile app for Android and iOS.

    Privacy/security features, including data security and message encryption

    WhatsApp is end-to-end encrypted, which means “your messages, photos, videos, voice messages, documents, status updates and calls are secured from falling into the wrong hands.”

    When you use WhatsApp the people you message with can see your phone number. This means that it is not a private app.

    Multilingual capabilities

    Additional resources