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Message Newcomers & Colleagues with Digital Instant Messaging

Text+

The Text+ app allows you to create a second phone number on your smartphone or computer that you can use instead of a personal number for calling or texting clients (in particular if you’re using a personal smartphone for work purposes).

Description

The Text+ app allows you to create a second phone number on your smartphone or computer that you can use instead of a personal number for calling or texting clients (in particular if you’re using a personal smartphone for work purposes). To send messages and make calls, you need to be connected to Wi-Fi or cellular-data networks.

Note: because the app creates a “virtual phone number” some users have reported that WhatsApp may not recognize the phone number created by these apps. You can also Use A Landline Number to set up WhatsApp.

Current known uses in the sector

  • You can use this number to set up other digital messaging apps that require phone/text verification, such as WhatsApp.
  • Text+ can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival to communicate effectively with Newcomers who prefer texting as a way to stay connected and informed.

Video overview

Pricing

Text+ offers free SMS & MMS messaging to anyone in the US or Canada. Calls start at 2 cents/minute. Ads are used in the app.

Ease of use & Accessibility

The app is easy to use, but does not appear to have accessibility features.

Mobile friendly

Text+ is a smartphone app available on Android and iOS.

Privacy/security features, including data security and message encryption

Text+ is not a secure tool. They do provide safety and security advice and information here and they have a privacy policy that outlines how your data is used. You should take every reasonable measure to ensure that Newcomers are aware that they are not communicating through an entirely secure channel and to remind clients not to share personal information through these means.

Always read app privacy practices and data access to ensure you are comfortable with the app.

Multilingual capabilities

Text+’s interface is in English only. It is unclear if you can text using different language settings/alphabets.

Additional resources

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