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Message Newcomers & Colleagues with Digital Instant Messaging

Text Free

The TextFree app allows you to create a second phone number on your smartphone or computer that you can use instead of a personal number (in particular if you’re using a personal smartphone for work purposes).

Description

The TextFree app allows you to create a second phone number on your smartphone or computer that you can use instead of a personal number for calling or texting clients (in particular if you’re using a personal smartphone for work purposes). To send messages and make calls, you need to be connected to Wi-Fi or cellular-data networks.

Note: because the app creates a “virtual phone number” some users have reported that WhatsApp may not recognize the phone number created by these apps. You can also Use A Landline Number to set up WhatsApp.

Current known uses in the sector

  • You can use this number to set up other digital messaging apps that require phone/text verification, such as WhatsApp.
  • TextFree can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival to communicate effectively with Newcomers who prefer texting as a way to stay connected and informed.

Video overview

Pricing

TextFree allows you to send and receive free texts and calls. Paid minutes are required for outbound calls to non-TextFree users. The free version includes ads in the app. TextFree also has a TextFree Plus Subscription with additional features.

Ease of use & Accessibility

The app is easy to use, but does not appear to have accessibility features.

Mobile friendly

TextFree is a smartphone app available on Android and iOS.

Privacy/security features, including data security and message encryption

TextFree is not a secure tool. You should take every reasonable measure to ensure that Newcomers are aware that they are not communicating through an entirely secure channel and to remind clients not to share personal information through these means.

Always read app privacy practices and data access to ensure you are comfortable with the app. As well, they appear to sell user data. Find out more about their privacy policy and terms here.

Multilingual capabilities

TextFree’s interface is in English only. It is unclear if you can text using different language settings/alphabets.

Additional resources

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