Sending Email

Microsoft Outlook

Microsoft Outlook is an email and calendar software tool.


Microsoft Outlook is an email and calendar software tool.

Current known uses in the sector

  • Outlook is a commonly used email software by many sector organizations.
  • Outlook can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival as a tool to communicate and share information with Newcomers.

Video overview


You can get a free version of Outlook. A premium version also comes as part of a Microsoft 365 subscription. Microsoft also has a Charity program which offers discounts.

Ease of use & Accessibility

Outlook is easy to use and familiar for many people. Microsoft has a number of accessibility features, such as voice-controlled navigation, support for multiple assistive devices.

Mobile friendly

Outlook is mobile friendly and available on Android, iOS, and Windows apps.

Privacy/security features, including data security and message encryption

Outlook has robust data security settings. However, Microsoft 365 Business Premium (Nonprofit Staff Pricing) appears to have more advanced security features according to Microsoft.

Multilingual capabilities

You can change Outlook’s language settings.

Additional resources

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