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Message Newcomers & Colleagues with Digital Instant Messaging

iMessage

iMessage allows you to send texts, photos, videos, documents, and more to any iOS, iPadOS, macOS, or watchOS device with iMessage, or use it to send SMS and MMS messages.

Description

iMessage allows you to send texts, photos, videos, documents, and more to any iOS, iPadOS, macOS, or watchOS device with iMessage, or use it to send SMS and MMS messages. It’s the most common form of digital messaging between iPhones. iPhones can also use the messaging app to send SMS/MMS mesages.

Current known uses in the sector

  • Communicating with clients for meeting scheduling, sending information and orientation materials, receiving texts from clients, etc.
  • Group texting – sending or broadcasting messages to a group of Newcomers
  • iMessage can be used in Citizenship Preparation, Community Connections, Employment-related, Information and Orientation, Library Settlement Partnership, Settlement Workers in Schools, Pre-Arrival to communicate effectively with Newcomers who prefer texting as a way to stay connected and informed.

Video overview

Pricing

Free with a cell phone data plan. To send iMessages, you need to be connected to Wi-Fi or cellular-data networks. SMS/Text messages do not require data usage or phone minutes, although they sometimes require an additional texting plan or are capped by the number of texts that can be sent for free.

Ease of use & Accessibility

Read this article about iPhone accessibility features.

Mobile friendly

iMessage is typically used as a mobile app on an iOS device, such as an iPhone.

Privacy/security features, including data security and message encryption

Messages sent using iMessage messages are always encrypted and appear in blue text bubbles. SMS/MMS messages aren’t encrypted and appear in green text bubbles on your device.

Multilingual capabilities

You can text in different languages, read how to add or remove a keyboard for another language on the iPhone here.

Additional resources

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